Managed IT

At VND, we’re committed to providing exceptional customer service, because we value your business and want to be your long-term partner. That’s why we offer managed IT services that prioritize your needs and are delivered in a prompt, friendly, and helpful manner. We offer the following IT solutions:

• Network management: This includes monitoring and managing a business’s network infrastructure, ensuring that it is operating efficiently, and addressing any issues that arise.
• Help desk support: This includes providing technical support to employees or end-users who encounter issues with their devices or software.
• IT security management: This includes managing a business’s security infrastructure, such as firewalls, antivirus software, and other security measures, to protect against cyber threats.
• Cloud computing: This includes managing a business’s cloud infrastructure, such as cloud storage and cloud-based applications. Includes server support and server monitoring hosted on VND’s own data centers or third party cloud providers such as Amazon AWS or Microsoft Azure.
• Backup and disaster recovery: This includes developing and implementing a plan for data backup and recovery in the event of a disaster or data loss.
• Infrastructure management: This includes managing a business’s IT infrastructure, such as servers, storage devices, and data centers.
• Patch management: This includes ensuring that all software and operating systems are up-to-date with the latest security patches and updates.
• System monitoring: This includes monitoring a business’s IT systems for performance issues or security threats and taking appropriate action to address any issues.
• Asset management: This includes tracking and managing a business’s IT assets, such as computers, servers, and software licenses.
• Vendor management: This includes managing relationships with technology vendors to ensure that a business is getting the best value and support from its technology investments.
• System upgrades: Includes operative system upgrades, software upgrades on desktops or servers.
• Medical practice management software: Installation, maintenance and upkeep of your medical EMR software
• Virus and spyware removal: On desktops, server and website applications.
• Networking and wiring installations, wireless networking, hotspots, wired fiber, Cat 5 networking
• Data recovery and Storage: Includes data backup, disaster recovery, file recovery, offsite backup and online file storage
• Security camera systems and security products: We plan, assess, install and maintain enterprise security systems
• Phone systems: Installation and maintenance of telephony systems.
• Web hosting, spam filtering: Via VND’s own data center or third party providers.