Last updated: June 2026

VND (Visual Net Design) (“VND,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.vndx.com, submit a form, request a consultation or quote, communicate with us, or otherwise interact with our website and related online marketing activities.

Important scope note: This policy applies to VND’s public website and business-development activities. It does not replace the terms of any client agreement, statement of work, data processing agreement, security addendum, hosting agreement, managed IT agreement, or other contract that may govern how VND processes data while delivering software development, hosting, managed IT, cybersecurity, digital marketing, or support services for clients. When we process information on behalf of a client, we generally do so under that client relationship and applicable contract terms.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

Contact and business information: such as your name, email address, phone number, company name, job title, and other information you provide through contact, quote, consultation, free site analysis, newsletter, or similar forms.

Project and service inquiry information: such as details about your website, application, hosting needs, IT environment, marketing goals, budget, timeline, business requirements, or other information you choose to share with us.

Communications information: such as emails, form submissions, call or text details, meeting notes, support-related messages, and other correspondence with VND.

Marketing preferences: such as whether you have opted in to receive updates or requested that we stop sending promotional communications.

Applicant information: if you apply for a position or submit career-related materials through the website, such as your resume, work history, contact information, and related information you provide.

Website, device, and usage information: such as IP address, browser type, device type, operating system, referring pages, pages viewed, session activity, approximate location derived from IP address, form interactions, and other information collected through cookies, pixels, scripts, analytics tools, and similar technologies.

Sensitive information: Our public website is not designed to collect sensitive personal information such as Social Security numbers, government identification numbers, financial account credentials, health information, or passwords. Please do not submit confidential or sensitive information through general website forms unless we specifically request it through an appropriate secure channel.

2. How We Collect Information

We collect information in several ways:

Directly from you: when you complete a form, request a quote, request a consultation, call, text, email, schedule a meeting, subscribe to communications, or otherwise contact us.

Automatically: when you visit our website, through cookies, analytics tools, advertising technologies, server logs, and similar technologies.

From third parties or public sources: such as referrals, business partners, publicly available business directories, social media, advertising platforms, or other sources where permitted by law.

3. How We Use Information

We may use the information we collect for the following purposes:

• Respond to inquiries, consultation requests, quote requests, and service questions.
• Evaluate potential projects and prepare proposals, estimates, statements of work, or other business materials.
• Provide, manage, support, and improve our services and client relationships.
• Operate, maintain, secure, troubleshoot, and improve our website and online forms.
• Analyze website traffic, user behavior, marketing performance, and visitor engagement.
• Deliver relevant advertising, remarketing, and promotional communications, where permitted by law.
• Communicate about VND services, events, updates, security notices, administrative matters, or changes to our policies.
• Detect, prevent, and respond to fraud, security incidents, misuse, or technical issues.
• Comply with legal, regulatory, accounting, tax, contractual, and recordkeeping obligations.
• Protect the rights, property, and safety of VND, our clients, website visitors, and others.

4. Cookies, Analytics, Advertising, and Similar Technologies

Our website may use cookies, pixels, scripts, tags, log files, and similar technologies. These technologies help us operate the website, measure performance, understand how visitors interact with the website, improve user experience, and support marketing and advertising efforts.

Types of cookies and similar technologies we may use include:

Essential technologies: needed to operate the website, load pages, secure forms, and maintain basic functionality.

Analytics and performance technologies: used to understand website traffic, page views, user navigation, and content performance.

Advertising and remarketing technologies: used to measure advertising effectiveness and show VND ads to people who previously visited our website or interacted with our content.

Google Analytics and Google Ads. We may use Google Analytics and Google Ads to measure traffic, understand visitor behavior, create advertising audiences, and serve or measure ads. Google and other third-party vendors may use cookies, device identifiers, and similar technologies to show ads based on past visits to our website and to measure interactions with those ads.

Your choices. You can control cookies through your browser settings. You can also use available platform controls, such as Google Ads Settings and the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect certain website features or limit our ability to personalize or measure your experience.

5. How We Share Information

We do not sell personal information for money. We also do not rent or share your personal information with third parties for their own direct marketing purposes. We may disclose information in the following circumstances:

Service providers and vendors: We may share information with companies that help us operate our website, host systems, provide security, manage customer relationship tools, send email, provide analytics, support advertising, schedule meetings, process forms, or perform other business functions.

Advertising and analytics partners: We may share website usage and device information with analytics and advertising partners such as Google to help measure website activity, improve marketing, and support advertising or remarketing.

Professional advisors: We may share information with attorneys, accountants, auditors, insurers, consultants, and other professional advisors.

Legal and compliance purposes: We may disclose information when we believe disclosure is necessary to comply with law, respond to lawful requests, enforce our terms or agreements, prevent fraud or security issues, or protect rights, property, and safety.

Business transactions: We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

With your direction or consent: We may share information when you ask us to do so or otherwise authorize the disclosure.

Targeted advertising and “sharing.” Some privacy laws may treat certain advertising, remarketing, analytics, or cross-context behavioral advertising activities as a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged. Where required by applicable law, you may opt out of these activities by using available cookie controls, recognized browser-based opt-out preference signals, or by contacting us as described below.

6. Client Data and Service Provider Role

VND provides software development, web development, mobile app development, managed IT, cybersecurity, cloud, server hosting, digital marketing, and related technology services. In many client engagements, VND may access, host, store, transmit, or otherwise process information on behalf of a client. That client-service data is typically governed by the applicable client agreement, statement of work, data processing agreement, security terms, or other written instructions from the client. This Privacy Policy is not intended to describe or replace those client-specific obligations.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, respond to inquiries, maintain records, comply with legal and contractual obligations, resolve disputes, enforce agreements, and protect our rights. Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal or business requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, network, system, storage method, or transmission over the internet can be guaranteed to be 100% secure. You should use caution when submitting information online and should not send sensitive information through general website forms unless we have provided an appropriate secure method for doing so.

9. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These rights may include the right to:

• Request access to or confirmation of the personal information we process about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal and contractual exceptions.
• Request a copy of certain personal information in a portable format.
• Opt out of certain targeted advertising, sale, sharing, or profiling activities, where applicable.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Withdraw consent where processing is based on consent.
• Appeal a decision we make regarding a privacy request, where applicable.

To exercise a privacy right, please contact us at sales@vndx.com or call us at (800) 590-2154. We may need to verify your identity before responding to a request. We will respond to privacy requests as required by applicable law. We will not discriminate against you for exercising privacy rights that apply to you.

Marketing communications. You may opt out of promotional emails by following the unsubscribe instructions in the email or by contacting us. Even if you opt out of promotional communications, we may still send non-promotional messages related to active business relationships, transactions, security, legal notices, or service matters.

10. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our public website. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information as required by law.

11. Third-Party Websites and Services

Our website may link to third-party websites, platforms, social media pages, plug-ins, or services. We are not responsible for the privacy practices, security, or content of third-party websites or services. Your interactions with third parties are governed by their own privacy policies and terms.

12. International Visitors

VND is based in the United States. If you access our website from outside the United States, your information may be processed in the United States or other locations where we or our service providers operate. Data protection laws in those locations may differ from the laws in your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. The updated policy will be effective when posted unless otherwise stated.

14. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please contact us:

VND / Visual Net Design
Website: www.vndx.com
Email: sales@vndx.com
Toll Free: (800) 590-2154
San Antonio Headquarters: (210) 590-2734
Mailing Address: 8534 Village Dr. Suite A, San Antonio, TX 78217
Ramsey Office: 218 E. Ramsey Street, San Antonio, TX 78216